Google Confirms Gmail Service Continues Amidst False Shutdown Rumors

In the midst of circulating rumors suggesting the imminent closure of Gmail, Google has officially reassured users that its popular email service will continue uninterrupted. Dismissing speculations sparked by screenshots of a purported shutdown announcement, Google refuted claims that Gmail would be “sunsetted” as of August 1, 2024.


The message, allegedly sent to subscribers, warned of Gmail’s impending shutdown, stating, “Dear Gmail User, We are reaching out to share an important update about Gmail… As of August 1, 2024, Gmail will officially be sunsetted, marking the end of its service…”

However, Google swiftly debunked this message, emphasizing that Gmail, boasting over 1.8 billion active users, remains operational.

The Viral Message

Morning Brew, a prominent tech publication, humorously commented on the situation, stating, “If you thought it was being sunset, we have a bridge to sell you.”

Far from winding down its operations, Google has been actively enhancing Gmail with AI-powered features. Recent developments include the introduction of the Duet AI feature to assist users in composing emails and integration with Gemini accounts.

However, amidst this assurance, users were informed that one Gmail feature is slated for shutdown in 2024. Google notified users in 2023 that Gmail’s basic HTML view, catering primarily to individuals with slower Internet connections or older browsers, will cease to be available starting January 2024.

An email sent to some users on Hacker News explained, “We’re writing to let you know that the Gmail Basic HTML view for desktop web and mobile web will be disabled starting early January 2024.” This view, introduced over a decade ago, lacked several modern Gmail features.

While the transition from Basic HTML view to the latest version of Gmail, also known as Standard view, signifies progress, it may impact users accustomed to the former’s simplicity. Despite its limitations, the HTML version served as a valuable resource for individuals with poor Internet connectivity to access their email accounts.

Google’s confirmation of Gmail’s continuity brings relief to millions of users worldwide, assuring them of continued access to their email services without interruption.

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